FAQS

How should I prepare for my first MB45 appointment?
We can’t wait for you to experience the chic efficiency of MB45 beauty studio, to best prepare for your appointment please be sure to:
– Arrive 5 minutes prior to your scheduled appointment time
– Let us know whether you need gel removal when booking online
– Peruse our looks or menu in the beauty studio so that you have an idea of what hair and nail style you’d like.

What types of payment do you accept?
We accept cash, debit and all major credit cards.

How do I book online?
Our online booking process is designed to be easy-to-use. Select the service, date, and time and we’ll have you booked in a snap.

What kind of hairstyling does MB45 offer?
We offer 45 minute wash and blowout hairstyling, updos or braids. Looks can be found here.

What kind of manicures does MB45 offer?
We offer both polish and gel manicures in a single color or a design showcased in our menu looks here.

How long do services take?
All MB45 signature services are 45 minutes. MB45+ services range from 60 minutes and up. The time needed for each service is indicated during the booking process.

What if I’m late?
Should you arrive late, we cannot guarantee your appointment. In order to avoid any scheduling issues we ask that you please arrive at least 5 minutes prior to your appointment to allow for check-in. If you are 10 minutes late for your appointment, you may need to reschedule.

Can I make a stylist request?
While we try to accommodate all stylist requests, we cannot guarantee you will be paired with a particular stylist, but we’ll do our very best to accommodate.

What if I have gel on my nails?
For clients with existing gel manicures, please select “Gel Removal” when booking your service online, ensuring that we have enough time to properly take off your gel.

Do you service or remove acrylic or hard gels?
Currently, we do not service or remove acrylic or sculpting gels.

Can I book a pedicure?
We do not offer pedicures at this time.

Can I bring in my own nail art or hairstyle look?
MB45 has carefully curated each style offered and will happily modify an MB45 look of your choosing.

Can I host an event at MB45?
Yes, we are happy to host your private event at MB45. Please email us to speak to an events coordinator.

If I’d like to go to MB45 with a group of friends, how do I book?
Please email us to book services for parties of four or more.

Can I bring my dog with me?
We love our clients and their pups, but unfortunately the health department does not allow us to accommodate animals in our beauty studio.

What is your cancellation policy?
We require 24 hours’ notice for all cancellations. If you do not cancel your appointment by speaking directly to a receptionist or cancelling online and receiving a cancel confirmation, we reserve the right to charge in full.

What is your return policy?
MB45 gift cards cannot be returned and should be treated as cash. Please note that all services are non-refundable.

What is your bonded extension policy?
All of our stylists have completed (MB45 Training Program) and have learned how to handle extensions with care. However, MB45 is not responsible for damaged or loose extensions as a result of a MB45 service.